The Valley’s Leading IT Company I Grapevine MSP

Privacy Policy

This Privacy Policy describes how Grapevine MSP (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our website, (the “Site”).

1. Information We Collect

We collect several different types of information for various purposes to improve our services to you.

  • Personal Information: We may collect personal information, such as your name, email address, phone number, and company name, when you fill out a contact form, subscribe to our newsletter, or request a quote.
  • Usage Data: We may also collect information about how you access and use the Site, such as the type of device you use, the pages you visit, and the time and date of your visit. This information is collected through cookies and similar tracking technologies.

2. Use of Cookies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies used are beacons, scripts, and tags to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

3. Use of Your Information

We use the information we collect to:

  • Provide and maintain the Site
  • Improve and personalize the Site
  • Develop new products and services
  • Send you marketing and promotional materials (with your consent)
  • Respond to your inquiries and requests
  • For compliance with legal obligations

4. Disclosure of Your Information

We may disclose your personal information to third-party vendors and service providers who help us operate the Site and provide our services. These third parties are obligated to keep your information confidential and use it only for the purposes we have disclosed.

We may also disclose your personal information if we are required to do so by law or in the good faith belief that such action is necessary to:

  • Conform to the edicts of the law or comply with legal process served on us.
  • Protect and defend the rights or property of Grapevine MSP
  • Prevent or investigate possible wrongdoing in connection with the Service or website security

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We may also retain certain information as required by law or for other legitimate business purposes.

6. Your Rights

You have certain rights regarding your personal information. These rights may vary depending on your location and applicable law.

  • Right to Access: You have the right to request a copy of the personal information we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
  • Right to Restrict Processing: You have the right to restrict our processing of your personal information, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer your personal information to another controller, under certain conditions.

To exercise any of these rights, please contact us using the contact information provided below.

7. Children’s Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13, we will take steps to remove that information from our servers.

8. California Privacy Rights

California residents have certain rights under the California Consumer Privacy Act (“CCPA”). You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the purpose for collecting the information, and the categories of third parties with whom we share the information. You also have the right to request that we delete your personal information, subject to certain exceptions.

To exercise any of these rights, you can contact us using the contact information provided below.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this policy.

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