{"id":31411,"date":"2022-09-06T15:33:56","date_gmt":"2022-09-06T15:33:56","guid":{"rendered":"https:\/\/grapevinemsp.com\/?p=31411"},"modified":"2023-04-05T15:42:49","modified_gmt":"2023-04-05T15:42:49","slug":"what-should-you-do-to-reduce-risk-when-your-mobile-device-goes-missing","status":"publish","type":"post","link":"https:\/\/grapevinemsp.com\/what-should-you-do-to-reduce-risk-when-your-mobile-device-goes-missing\/","title":{"rendered":"What Should You Do to Reduce Risk When Your Mobile Device Goes Missing?"},"content":{"rendered":"<p>The loss of a smartphone or laptop is one of the few things that causes instant panic. We live a great deal of our lives on these devices. A lot of information is stored on them, such as files, financial records, apps, passwords, pictures, videos, and so on.<\/p>\n<p>It is more personal than even the information contained in your wallet. The reason for this is your digital footprints. The loss or theft of a device is therefore a cause for alarm.<\/p>\n<p>Often, it&#8217;s not the device that causes the most concern. It&#8217;s the data on the device and access to cloud accounts and websites the device has. It&#8217;s frightening to think that that could end up in the hands of criminals.<\/p>\n<p>Every year, approximately <a href=\"https:\/\/preyproject.com\/blog\/en\/mobile-theft-and-loss-report-2020-2021-edition\/\">70 million<\/a> smartphones are lost. About 7% of them are recovered by their owners. Theft in the workplace is all too common. Almost half of all stolen devices go missing from the office.<\/p>\n<p>It&#8217;s even worse if it&#8217;s a laptop or smartphone that goes missing at work. The company may have violated data privacy laws. That stolen device could also be used to launch a ransomware attack.<\/p>\n<p><strong><em>Lifespan Health System paid a <a href=\"https:\/\/compliancy-group.com\/hipaa-fines-directory-year\/\">$1,040,000 HIPAA<\/a> fine in 2020. The breach was caused by an unencrypted stolen laptop.<\/em><\/strong><\/p>\n<h2>The Minutes After the Loss of Your Device Are Critical<\/h2>\n<p>In the minutes following the loss of a device, it is critical that you take action. Whatever the device, whether it&#8217;s personal or business, this is the case. It is less likely that sensitive data will be exposed if you act quickly.<\/p>\n<h3>What Types of Information Does Your Device Hold?<\/h3>\n<p>Criminals have access to a treasure trove when they get their hands on a smartphone, tablet, or laptop. Among these are:<\/p>\n<ul>\n<li>Documents<\/li>\n<li>Photos &amp; videos<\/li>\n<li>Access to any logged-in app accounts on that device<\/li>\n<li>Passwords stored in browser<\/li>\n<li>Cloud storage access through a syncing account<\/li>\n<li>Emails<\/li>\n<li>Text messages<\/li>\n<li>Multi Factor authentication prompts<\/li>\n<li>And more<\/li>\n<\/ul>\n<h2>Steps to Take Immediately After Missing your Device<\/h2>\n<p>In the event of a lost mobile device, time is of the essence. Acting quickly mitigates the risk of a breach of personal or business information.<\/p>\n<p>The following steps should be taken as soon as the device goes missing.<\/p>\n<h3>Activate a \u201cLock My Device\u201d Feature<\/h3>\n<p>Almost all mobile devices and laptops come with a &#8220;lock my device&#8221; feature. When enabled, it allows remote activation. It is also important to enable &#8220;location services.&#8221; Good thieves may crack a passcode, but turning on location services immediately could slow them down.<\/p>\n<p><em>What about \u201cfind my device\u201d?<\/em><\/p>\n<p>There is usually also a \u201cfind my device\u201d feature available in the same setting area. Only use this to try to locate your device if you feel it\u2019s misplaced, but not stolen. You don\u2019t want to end up face to face with criminals!<\/p>\n<h3>Report the Device Missing to Your Company If It\u2019s Used for Work<\/h3>\n<p>Notify your company immediately if you use the device for business purposes. It still counts if you get work email on your personal smartphone. It is common for companies to use endpoint device managers. As a result, access to the company network can be revoked immediately.<\/p>\n<p>If you report your device missing immediately, your company will be able to act quickly. In many cases, this can reduce the risk of a data breach.<\/p>\n<h3>Log Out &amp; Revoke Access to SaaS Tools<\/h3>\n<p>Mobile devices typically have persistent logins for SaaS tools. SaaS is an acronym for Software as a Service. Accounts like Microsoft 365, Trello, Salesforce, etc.<\/p>\n<p>You can log into your account through a web application using another device. Go to your account settings and select authorized devices. Locate the missing device and log it out of the service. If possible, revoke access.<\/p>\n<p>The device is then disconnected from your account, so the thief cannot access it.<\/p>\n<h3>Log Out &amp; Revoke Access to Cloud Storage<\/h3>\n<p>When revoking access, be sure to include cloud storage applications. Does your missing device sync with a cloud storage platform? This connection can be exploited by the criminal if it exists.<\/p>\n<p>Malware files could be uploaded that infect the entire storage system. Additionally, they might reset your device so that it can be resold, deleting the files from your cloud storage as a result.<\/p>\n<h2>Need Mobile Device Security Solutions?<\/h2>\n<p>No matter what size your company is, mobile device management is crucial. <a href=\"\/contact-us\">Get in touch<\/a> with us if you&#8217;d like to learn more about our endpoint security solutions.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-31415\" src=\"https:\/\/grapevinemsp.com\/wp-content\/uploads\/2022\/09\/Missing-Mobile-Device-CTA.jpg\" alt=\"\" width=\"1000\" height=\"450\" srcset=\"https:\/\/grapevinemsp.com\/wp-content\/uploads\/2022\/09\/Missing-Mobile-Device-CTA.jpg 1000w, https:\/\/grapevinemsp.com\/wp-content\/uploads\/2022\/09\/Missing-Mobile-Device-CTA-300x135.jpg 300w, https:\/\/grapevinemsp.com\/wp-content\/uploads\/2022\/09\/Missing-Mobile-Device-CTA-768x346.jpg 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The loss of a smartphone or laptop is one of the few things that causes instant panic. We live a great deal of our lives on these devices. A lot of information is stored on them, such as files, financial records, apps, passwords, pictures, videos, and so on. It is more personal than even the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":31413,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7,29,39],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.2 (Yoast SEO v22.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What Should You Do When Your Mobile Device Goes Missing?<\/title>\n<meta name=\"description\" content=\"The loss of a smartphone or laptop is one of the few things that causes instant panic. 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