The landscape of how we do business has radically changed in the last two years, with more employees working from home than ever before. In fact, a 2021 Gallup poll indicated that remote working is here to stay with forty-five percent of full-time U.S. employees working from home either all (25%) or part of the time (20%).
What does this mean for you and your business? It means you have to have a reliable cloud solution that enables employees to communicate, collaborate, and share information quickly and reliably, regardless of where they are physically located.
What is a Tier 1 CSP?
Becoming a Microsoft Tier 1 CSP isn’t easy, and membership is limited! Becoming a Tier 1 partner takes a lot of time and effort. This means that Grapevine MSP has gone through rigorous training and exams in order to be able to offer certain key services that help us become a Tier 1 Partner.
A Tier 1 CSP must prove that they are doing more than simply re-selling Microsoft products, but that they also offer fully managed services around these products.
A Tier 1 CSP must also be an expert in Microsoft Azure and be able to answer any support questions consistently and reliably regarding cloud computing.
Grapevine MSP is a proud Microsoft Tier 1 partner and we are recognized as a recommended reseller for Microsoft products and services. It demonstrates that we’ve invested heavily into our infrastructure to deliver the quality of service that Microsoft demands.
Benefits of Partnering with a Tier 1 CSP
The type of CSP provider you choose can have a significant impact on the success of your business. The biggest difference between a Tier 1 and a Tier 2 provider is that Tier 1 Cloud Solution Providers are Direct Partners, as opposed to indirect.
What this means for your business is that, as a Tier 1 CSP, Grapevine MSP works directly with Microsoft, purchasing products from the source and adhering to the stricter quality standards set by Microsoft. By contrast, Tier 2 CSPs work with Microsoft via third-party distributors and are able to circumvent the stringent requirements and protocols required at the Tier 1 level.
Tier 1 Cloud Solution Providers demonstrate expert support, consolidated and convenient billing, quality service, and have a direct line to Microsoft. This ensures premium access to new developments from Microsoft as well as top-tier support should a client require additional assistance in order to resolve an issue.
Grapevine MSP is Your Partner of Choice
Tier 1 CSP’s work hard to uphold Microsoft’s standards and values, and Grapevine MSP is no exception. This results in world-class service, with expert support and quality solutions, that ensures your business fully leverages all the features and benefits of cloud services.
Constructing and implementing a cloud network is a complicated and multi-faceted task. Many businesses do not have a full-time CSP expert on staff to leverage the limitless potential of Microsoft Azure and its myriad customizable options. Partnering with Grapevine MSP guarantees a made-to-order cloud solution that fully addresses and supports your business requirements today, and expands with you as you grow.
Don’t leave something as important as your business to chance. Instead, choose a Tier 1 Cloud Solution Provider like Grapevine MSP.